Delivery & Return
Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
We ship across Jordan several ways. Standard shipping is the cheapest option. DHL Express and UPS are faster. For bulky items like full PC builds, we use a freight service. You can also pick up your order at our shop on Wasfi Al-Tal Street, Amman.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation.
FAQs
If your package arrives damaged, contact us within 48 hours with photos. We'll file a claim with the courier and send a replacement or refund.
Delivery times depend on your location and the shipping method. Amman orders usually arrive same or next day. Outside Amman takes 2 to 4 working days.
